Shipping and General FAQs

How much are the delivery charges?

We offer free delivery on orders above ₹599. For orders below ₹599, delivery charges of ₹80 are levied.

How can I be sure that the products delivered will be fresh?

All items delivered by us come with the manufacturing date & an expiry date. If you notice any damage of packaging, damage to product, wrong product shipped in the order at the time of delivery, you can request return by dropping us an email. Please refer our ‘Refunds and Returns’ policy for further details.

Do you deliver to all cities?

Yes. Delivery is now available for all the cities in India.

What is the estimated shipping time? How will I know when the order is shipped?

With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. Usually it takes about 3-4 business days for the products to be shipped.

What is the estimated delivery time?

Once your order is shipped, the delivery timeline depends on the courier company. Typically, orders are delivered within 2-3 days after shipping. You will receive a tracking link as soon as your order is dispatched.

Once the order is made, can the order be cancelled?

No, once the order is placed, it cannot be cancelled.

What happens if the products I ordered are not available?

In case of non availability of order which is paid prepaid online portal using credit card/debit card or net banking, the amount will be returned by reversing the transaction within 7-10 business days. For more information, please refer our ‘Refunds and Returns’ policy section.

Who bears the postal charges for the goods returned?

If the return request is approved in case of expired or damaged goods, the refund will be processed in the original mode of payment and there is no need to send the product back.